StormCheck Policy
Aggressor Fleet expects passengers to have a safe and fun dive vacation as they leave their worries at home. We understand that our guests take their vacation time seriously. A named meteorological disturbance can make the seas rough everywhere, adversely affecting valuable dive time. This is why Aggressor Fleet has developed a “StormCheck” policy. This policy will compensate guests who lose days of diving on Aggressor Fleet charters as a result of a named meteorological disturbance.
Any guest whose diving is interrupted as a result of a named storm will receive a credit voucher based on the number of days of diving missed in the form of a “StormCheck”. If the entire charter week is cancelled in advance due to a storm’s predicted path and landfall as forecasted, guests will automatically receive a “StormCheck” voucher for the total amount of their Aggressor Charter. “StormCheck” vouchers allow guests to return to that destination within one year of the interrupted trip. The “StormCheck” applies to passengers who do not receive compensation from their trip insurance carrier. “StormCheck” vouchers are not issued when the guest is unable to get to the destination due to transportation issues, whether a result of the storm or any other conditions and the yacht is not affected for the entire charter.
All Aggressor Fleet franchises have comprehensive storm plans. Before the start of the storm season, Aggressor Fleet franchisees are reminded to train and test all crewmembers’ skill and knowledge of storm procedures using mock demonstrations to prepare them for the real thing. Aggressor Fleet franchisees are required to monitor the NOAA website (www.noaa.gov) daily and to keep appraised of information on local weather broadcasts and government information services. If weather forecasts or conditions appear threatening to the safety of the passengers and crew, the captain will make necessary arrangements to evacuate guests. The captain will order and arrange for guests to be removed from the vessel, accompanied by a crew member and taken to an inland resort/hotel or government approved shelter. The vessel will be moved to a sheltered harbor away from the storm’s predicted path, prepared and secured by the remaining crew.
Aggressor Fleet has been exploring the world since 1984 and to date can boast that less than a handful of times has a storm procedure been necessary. Aggressor Fleet has established these storm plans and procedures for the safety and comfort of Aggressor Fleet guests.
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